Have you ever been asked to sign a petition in a grocery store parking lot (I mean, before our pandemic environment)? I rarely sign them.
Recently, I was in an online meeting with about twenty other people. We started the meeting with each person sharing their 2021 resolutions. Something struck
To say 2020 was a challenging year is quite an understatement. COVID-19 threw a gigantic monkey wrench into our personal and professional lives. But it
In this week’s episode of SIMPLE brand With Matt Lyles I talk with Brian Dixon about his latest book, Start With Your People: The Daily Decision That Changes
In this week’s episode of the SIMPLE brand With Matt Lyles podcast I talk with Scott Miller about his latest book, Management Mess to Leadership Success! Scott’s the Executive
In this week’s episode of the SIMPLE brand With Matt Lyles podcast I talk with Ray Edwards about lessons from his book, How to Write Copy That Sells! Ray is a Communications
In this week’s episode of the SIMPLE brand podcast, I talk with Steven Van Belleghem. Steven is one of the top customer …
In this week’s episode of the SIMPLE brand podcast, I talk with Michael Hinshaw. Michael’s the founder and president of customer experience …
In this week’s episode of the SIMPLE brand podcast, I talk with Tamsen Webster. Part message designer, part English-to-English translator, part magpie, …
Each week I send insights and action-filled lessons all designed to help you simplify your customer experience and your employee experience. Everyone will think you’re the smartest person in the room.
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