Earlier this week I was talking with a college student about a job he has to help pay his tuition and expenses. He works part-time

Last week I was speaking to a team of sales executives (don’t worry – it was a virtual talk). At the end, I took time

I hung out with someone close to me for decades. You’d think that after hanging out that long we’d get to be pretty good friends.

Our previous house was an older home, 110 years old. We loved it. And we loved the neighborhood with all the other funky, hip 100-plus

You’ve likely heard me teach about the value “pruning it back.” While it’s valuable to “prune it back” in the experiences you provide your customers and your team members,