How to lead in times of crisis and uncertainty
As we’re watching the drama unfold around the coronavirus crisis, I’m reminded of the stress and fear that can impact teams during times of crisis
As we’re watching the drama unfold around the coronavirus crisis, I’m reminded of the stress and fear that can impact teams during times of crisis
Recently I read a crazy book that sounds like Ian Fleming style fiction, but is apparently true – Poisoner in Chief: Sidney Gottlieb & the CIA
I recently talked about the value of self awareness and seeking feedback from others on those things that hinder your personal brand. Once you get feedback,
“How can I help you?” Hopefully, you hear that question a lot. You should definitely hear it whenever you’re walking into any retail location. But
I’ve worked with entrepreneurs, professionals, business leaders and even students on building their personal brand. While most of them have understood the value of managing
The other day I was working in a hip coffee shop, as you do when you don’t have a “real office.” I know it was
In this week’s episode of the SIMPLE brand podcast, I talk with Michael Hinshaw. Michael’s the founder and president of customer experience …
In this week’s episode of the SIMPLE brand podcast, I talk with Tamsen Webster. Part message designer, part English-to-English translator, part magpie, …
In this week’s episode of the SIMPLE brand podcast, I talk with Jennifer Kenny. Jennifer is a master of innovation practices having …
Each week I send insights and action-filled lessons all designed to help you simplify your customer experience and your employee experience. Everyone will think you’re the smartest person in the room.
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