What’s important to your people should be important to you
If you know me, you know I like to have a well-defined morning routine and schedule. I’m still redefining what mine is today, but a
If you know me, you know I like to have a well-defined morning routine and schedule. I’m still redefining what mine is today, but a
I used to dread this time of year. Not because it would get so blisteringly hot that I’d break a sweat inside my own house.
Y’all! It’s officially Christmas in July today! If you know me, then you know I do NOT pass up a chance to celebrate Christmas. We
Recently, I led an organization through a series of exercises to help them define their brand. Here’s the challenge: most of them didn’t have an
Want to stand out from the crowd as a leader? Here’s something you can do that my six-year-old son showed me at soccer practice. My
One of our favorite museums shows classic movies on their IMAX screen every weekend, and we love to go see some of our favorites on the big
In this week’s episode of the SIMPLE brand podcast, I talk with Michael Hinshaw. Michael’s the founder and president of customer experience …
In this week’s episode of the SIMPLE brand podcast, I talk with Tamsen Webster. Part message designer, part English-to-English translator, part magpie, …
In this week’s episode of the SIMPLE brand podcast, I talk with Jennifer Kenny. Jennifer is a master of innovation practices having …
Each week I send insights and action-filled lessons all designed to help you simplify your customer experience and your employee experience. Everyone will think you’re the smartest person in the room.
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